Designing Human Experiences in the Era of Generative AI: An Anthropological Perspective

Abstract

Recently, there has been much discussion about the potential for generative AI to replace creative human endeavors such as writing, painting, and music. While AI may be capable of producing elegant novels, drawings, and music, it cannot replicate the joy of expressing our unique perspective and exploring our inner selves. Human experiences involve complex sensory perceptions and contextual details that enrich communication and deepen our understanding of the world. In this talk, I will explore the possibility of using anthropological methods to learn about human experiences, which can then inform the design of services and products that meet our needs. I will argue that anthropology and design fields can learn from each other and must collaborate to achieve this goal.